With Coupons you can send virtual coupon campaigns to your customers and create multiple offers.

You can manage it checking its validity, configure, organise and schedule number of coupons per campaign and get detailed statistics.

Coupons allow to implement a full Internet coupon campaign. You can create virtual tickets that end-users can get for free in order to take advantage of financial discounts or rebates for a product or a service.

An end-user who wants to take advantage of a campaign, has to:

  1. Sign in to the Splash Portal (unauthenticated end-users are not able to get a coupon)
  2. Access the Coupons application and obtain the code for the wished coupon
  3. Go physically to the WiFi Area Owner who will validate the coupon assignment and will give to the end-user all the necessary to really take advantage of the promotion

 

 

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Control Panel management

By clicking the Manage button it is possible to configure coupon campaigns for end-users. It is possible to carry out a set of control and management actions, that are:

  • Create new: it is possible to create a new coupon campaign.
  • Check: it is possible to validate the coupon assignment to an end-user
  • Manage: it is possible to perform some operations on an existing coupon campaign.

Creating a new coupon campaign

By clicking Create new button it is possible to create a new coupon campaign. It is possible to specify the following information:

  • Campaign name: the name of the campaign.
  • Validity period: the range of dates where the campaign is valid.
  • Number of coupons: the number of coupons that can be instantiated. Can be limited or unlimited.
  • Product name: the name of the product or the service that we are going to promote.
  • Product description: a short description for the promotion.

Furthermore, it is possible to associate one picture to a coupon campaign. Any uploaded picture will be resized to 140×140 pixel.

Validating a coupon assignment

By clicking the Check button it is possible to validate the coupon assignment to an end-user.
Every time an end-user gets a coupon, the system produces a coupon code (displayed in the screen and, when possible, sent via e-mail).
Then, the end-user can physically go to the WiFi Area Owner and enjoy the offer.

By clicking the Manage button it is possible to view the list of coupon campaigns that are currently present in the system. Each coupon campaign listed comes with its status, that can be:

  • Active: this indicates a coupon campaign that is currently active and valid. This means that the current date is within the Validity period specified.
  • Not active: it indicates a coupon campaign currently inactive, which will be active in the future. This means that the current date is earlier than the Validity period specified.
  • Expired: this indicates a coupon campaign currently inactive, which has been active in the past. This means that the current date is later than the Validity period specified.
  • Coupons unavailable: this indicates a coupon campaign currently valid, where all the coupons have assigned to end-users. In this case it is possible to edit the coupon campaign and specify a greater Number of coupons, in order to reset the status to Active.

For every coupon campaign it is possible to perform the following actions:

    • Edit: through this function it is possible to edit the following parameters for the selected coupon campaign:
      • Campaign name
      • Validity period
      • Number of coupons
      • Product name
      • Product description

It is also possible to change the uploaded picture, or add it if it was not previously specified.

  • Statistics: through this function it is possible to display all coupons associated to the selected campaign, along with the following details:
    • Coupon code: the unique code that characterizes each single coupon.
    • Checked: if the coupon has been assigned, it indicates whether the assignment has been validated or not by the Check feature previously described.
    • Assignment date: if the coupon has been assigned, it indicates the date when the coupon has been assigned.
    • User: if the coupon has been assigned, it indicates the username for the end-user to whom the coupon has been assigned.
    • Email: if the coupon has been assigned, it indicates the email address for the end-user to whom the coupon has been assigned.
    • Phone number: if the coupon has been assigned, it indicates the mobile phone number for the end-user to whom the coupon has been assigned.

    It is also possible to export all statistics to a CSV file, by clicking the Export to CSV button in the page content of the Statistics page.

  • Delete: through this function it is possible to delete an existing coupon campaign. Please note that deleting a coupon campaign, all the details regarding coupons and their assignment to end-users will be deleted too.

These actions can be performed by the Tenant and, if the Management is Differentiated and the Responsibility is assigned to the WiFi Area, also by the WiFi Area Owner.

Settings

By clicking the Settings button for an application, the Tenant is able to set the following access and usage rules:

  • Management: this option indicates the access policies for each application. It is necessary to specify one of the following values:
    • Unified: only the Tenant is able to configure the application and this configuration is applied to all WiFi Areas managed by the Tenant. WiFi Area Owners are not able to perform any action on them. The button Manage and the  button Uninstall can be viewed only by the Tenant.
    • Differentiated: each WiFi Area can be configured separately, and the settings and the available options depend on the value specified for the Responsibility option (as explained below).
  • Responsibility: this option is available only if the Management is Differentiated. One of the following values must be specified:
    • Tenant: the Tenant can manage and configure independently each application for any WiFi Area, through the options in the Apps tab of the WiFi Area section for the wished WiFi Area. The button Manage and the  button Uninstall can be viewed neither by the Tenant nor the WiFi Area Owner.
    • WiFi Area: the Tenant and the WiFi Area Owner are both able to configure the applications. The WiFi Area Owner can do this by clicking the Manage button, the Tenant has to open the Apps tab in the WiFi Area section, for the wished WiFi Area. The button Manage and the  button Uninstall can be viewed only by the the WiFi Area Owner.

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End-user experience

By entering the application, through the App Bar, the end-user is able to see and possibly to get coupons that have been configured by end-users.

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